Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of no-intox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***h –
Long goes, and so super) we will test
I*** –
They came unharmed! I’m happy, thank you!
T***. –
Very good quality goods
S***a –
Excellent!
Y***h –
Excellent, corresponds to the description)
L***a –
Stickers quality. Recommend.
A***a –
9 sheets of 4 stickers, size 5×3.5
A***a –
Looks cute. Didn’t try to write on them yet. will update review later.
P***v –
Before St. Petersburg went 2 weeks. There are no markers in the kit
Customer –
Nice stickers. Bad that there is no marker in the kit
E***e –
Very nice, thank you. Fast shipping!
F***n –
As in the picture
R***r –
Excellent stickers, well sticky, quality.
M***o –
Delivery is just over a month in Samara, packing is a regular postal bag, but everything is whole. Nice stickers.
V***v –
All OK
M***b –
looks pretty good
K***i –
The order came without damage, safe and sound. There is a single minus, Long went the goods (but it’s not critical) It came exactly 36 pieces, the quality is excellent. I can safely recommend
B***b –
Felt-tip pens are not included. The stickers are excellent.
Customer –
Super fast delivery, 2 weeks. The store is well done, packed in a navel, everything was tracked. Recommend
L***a –
Sealed good goods. Stickers came in one parcel with a white pencil and it is very convenient. The order is very satisfied. Ordered 25.09 came 29.10.
L***h –
arrived on time, good quality i’m very satisfied with the product.
G***m –
Thought there would be more
T***a –
All norms
N***a –
Good stickers, thank you!
T***o –
Until Minsk for more than a month went, threw in a box. Quality is good. Glue perfectly on the gloss and on the screen, on a smooth and curved surface. Easy SS stickers wipe the marker with a damp cloth and write again. I’m happy with the purchase.